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4 <title>Geeklog Documentation - Support</title>
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9 <p><a href="http://www.geeklog.net/" style="background:transparent"><img src="../images/newlogo.gif" alt="Geeklog" width="243" height="90"></a></p>
10 <div class="menu"><a href="index.html">Geeklog Documentation</a> - Support</div>
12 <h1>Support options</h1>
14 <h2>Documentation</h2>
16 <p>The very documentation you're currently reading includes information about <a href="install.html">installing</a> and <a href="install.html#upgrade">upgrading</a> Geeklog, and it also lists <a href="install.html#installprob">common problems</a> and their solution. Detailed information about the <a href="config.html">configuration</a> is also available, as is information about <a href="theme.html">themes</a> and how to <a href="theme.html#changes">update</a> them.</p>
18 <p>Further information about using Geeklog can be found in our ever-expanding <a href="http://wiki.geeklog.net/">Documentation Wiki</a>, maintained by the Geeklog community.</p>
20 <p>The most frequently asked questions are covered in our <a href="http://www.geeklog.net/faqman/">FAQ</a> - see if you can find the answer to your question there.</p>
22 <p>Still can't find what you're looking for? Try <a href="http://www.geeklog.net/search.php">searching</a> the Geeklog Homepage. Chances are that someone already had the same question or problem and it has been covered there before.</p>
24 <p><strong>Hint:</strong> If you're trying to resolve an error message you're getting, try searching for that error message first.</p>
27 <h2>Interactive Help</h2>
31 <p>The best place to ask your questions are the <a href="http://www.geeklog.net/forum/">forums</a> on the Geeklog Homepage. Many Geeklog users frequent the forums, so you'll usually get a quick response there.</p>
33 <h3>Mailing Lists</h3>
35 <p>If you prefer email, there are also several <a href="http://www.geeklog.net/faqman/index.php?op=view&t=15">mailing lists</a> that you can use. Questions regarding installing and running Geeklog are best posted on the <a href="http://lists.geeklog.net/mailman/listinfo/geeklog-users">geeklog-users</a> mailing list.</p>
37 <p><strong>Note:</strong> Please note that due to the ever-increasing amount of spam, you have to subscribe to the mailing lists before you can post there. <strong>Posts by non-subscribers are silently discarded</strong>, so make sure to subscribe first.</p>
41 <p>Want to meet the Geeklog developers and other Geeklog users? Join us on <a href="irc://irc.freenode.net/geeklog">IRC</a>: channel #geeklog on irc.freenode.net.</p>
43 <p>If you don't have an IRC client, you can also use the web-based <a href="http://www.geeklog.net/staticpages/index.php/irc-chat">IRC chat</a> option on <tt>geeklog.net</tt>.</p>
45 <p><strong>Note:</strong> The channel is often very quiet. It's usually best to "just ask your question" and be willing to wait a bit for a response.</p>
48 <h2>Other Options</h2>
50 <h3>Bug Reports and Feature Requests</h3>
52 <p>Found a bug? <a href="http://project.geeklog.net/tracking/">Submit a bug report</a> on our project website. Of course, you can also submit feature requests or patches there.</p>
54 <p><strong>Note:</strong> Before submitting a new bug report or feature request, please do a search first (on the project site as well as on the Geeklog Homepage) to make sure it hasn't been covered before. Thanks.</p>
58 <p>Want to develop a plugin or some other add-on? Read the <a href="http://wiki.geeklog.net/index.php/Plugin_Developers_Handbook">Plugins Developer's Guide</a> and join the <a href="http://lists.geeklog.net/mailman/listinfo/geeklog-modules">geeklog-modules</a> and <a href="http://lists.geeklog.net/mailman/listinfo/geeklog-devel">geeklog-devel</a> mailing lists.</p>
60 <p>Want to help in Geeklog development? Here's an <a href="http://wiki.geeklog.net/index.php/Getting_Started">article on how to get started</a>. It has pointers to all the resources you need to know about.</p>
63 <h2>Security Issues</h2>
65 <p>The Geeklog developers take security very seriously. Should you need to report a security issue with Geeklog, please email details to <a href="mailto:geeklog-security@lists.geeklog.net" rel="nofollow">geeklog-security(at)lists.geeklog.net</a>. Thank you.</p>
67 <p><strong>Note:</strong> Posts to geeklog-security are of course <em>not</em> discarded and you don't need to (and can't, actually) subscribe to this list. Simply send an email to this address and we will get back to you ASAP.</p>
69 <p>Also see our <a href="http://www.geeklog.net/staticpages/index.php/GeeklogSecurity">Security statement</a> on the Geeklog Homepage.</p>
72 <h2>Staying up to date</h2>
74 <p>The best way to stay up to date with Geeklog development and being informed
75 of new releases and other important news (such as security issues), is to
76 subscribe to the <a href="http://lists.geeklog.net/mailman/listinfo/geeklog-announce">geeklog-announce</a> mailing list. This is a low-traffic mailing list and
77 is really only used for important announcements.</p>
79 <p>On the Geeklog Homepage, we also provide a variety of RSS feeds that you can
82 <p>Geeklog also has a built-in feature to check for updates. Simply click on
83 the <strong>GL Version Test</strong> link (an entry in your Admin menu) to
84 see if your install is up to date.</p>
89 <p>If you consider Geeklog to be useful, feel free to <a href="http://www.geeklog.net/faqman/index.php?op=view&t=49">make a donation</a>. Thank you!</p>
91 <h2>International Support</h2>
93 <p><img src="../images/de.png" width="16" height="16" style="vertical-align:middle" alt=""> <a href="http://geeklog.info/">geeklog.info</a> - Geeklog-Support in Deutsch</p>
95 <p><img src="../images/pl.png" width="16" height="16" style="vertical-align:middle" alt=""> <a href="http://www.geeklog.now.pl/">GeeklogPolska</a> - Geeklog support po Polsku</p>
97 <p><img src="../images/jp.png" width="16" height="16" style="vertical-align:middle" alt=""> <a href="http://www.geeklog.jp/">Geeklog Japanese</a> - Geeklog support in Japanese</p>
99 <p><img src="../images/fr.png" width="16" height="16" style="vertical-align:middle" alt=""> <a href="http://www.geeklog.fr/">Geeklog France</a> - Geeklog support in French</p>
102 <a href="http://wiki.geeklog.net/">The Geeklog Documentation Project</a><br>
103 All trademarks and copyrights on this page are owned by their respective owners. Geeklog is copyleft.